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Frequently asked questions

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Can’t find the answer to your question?

Call us on freephone 0800 001 5910, jump on live chat (bottom right of your screen) or email us.

If you meet the eligibility criteria then YES!

We connect you with learning providers that use government funding, in the form of the Education & Skills Funding Agency (ESFA) and the Adult Educational Budget (AEB).

When you have successfully completed your application you will receive email confirmation.

Course login details are issued 24 hours after funding is accepted.

The courses are designed to allow learners to fit their learning around their employment obligations and can be completed in a number of weeks or months, depending on the level. Our shorter courses are often completed within 3 weeks, whilst our longer lasting courses can take up to 3 months.

Yes! All of our free courses are 100% online.

All of our courses are accredited by UK government-recognised awarding bodies. These include NCFE CACHE and TQUK, with whom we work closely to ensure our existing courses, and all new ones, meet approved standards of excellence and are certified as such. NCFE CACHE and TQUK are national awarding organisations that design, develops and certifies nationally recognised qualifications and awards.

All qualifications are regulated by Ofqual and are the perfect way to boost any CV.

You can only take one course at a time but you can take up to 7 in one academic year.

No, there are no exams, all courses require you to complete assessment questions based on the knowledge you have just gained from the units.

The courses we offer are all funded qualifications, meaning you need to be eligible for government funding in order to secure your a place. This information is a funding requirement and proves your eligibility.

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#MakeChange Free Courses in Scotland
All Free CoursesMental HealthHealth and Social CareBusinessDigital
Special Education Needs and Disability

Special Education Needs and Disability

Level 2 Certificate

Nutrition and Health

Understanding Nutrition and Health

Level 2 Certificate

it-user-skills

IT User Skills

Level 2 Certificate

Understanding Mental Health

Understanding Mental Health

NEW - Level 3 Certificate

Counselling Skills

Counselling Skills

Level 2 Certificate

Team Leading

Principles of Team Leading

Level 2 Certificate

Infection Control

The Principles of the Prevention and Control of Infection in Health Care Settings

Level 2 Certificate

Customer Service

Principles of Customer Service

Level 2 Certificate

Mental Health Problems

Awareness of Mental Health Problems

Level 2 Certificate

Behaviour that Challenges

Understanding Behaviour that Challenges

Level 2 Certificate

Lean Organisation Management

Lean Organisation Management Techniques

Level 2 Certificate

Adult Social Care

Preparing to Work in Adult Social Care

Level 2 Certificate

Certificate in Principles of Customer Service

Principles of Customer Service

NEW - Level 3 Certificate

Awareness of Bullying in Children and Young People

Awareness of Bullying in Children and Young People

Level 2 Certificate

Understanding Autism

Understanding Autism

NEW - Level 3 Certificate

Understanding the Principles of Dementia Care

Understanding the Principles of Dementia Care

NEW - Level 3 Certificate

Business Administration

Principles of Business Administration

Level 2 Certificate

Behaviour that Challenges in Children

Behaviour that Challenges in Children

Level 2 Certificate

autism

Understanding Autism

Level 2 Certificate

Retail Operations

Understanding Retail Operations

Level 2 Certificate

Event Planning

Event Planning

Level 2 Certificate

Common Childhood Illnesses

Common Childhood Illnesses Affecting Children

Level 2 Certificate

Falls Prevention Awareness

Falls Prevention Awareness

Level 2 Certificate

End of Life Care

Principles of End of Life Care

Level 2 Certificate

Caring for Children and Young People

Caring for Children and Young People

Level 2 Certificate

Self-harm and Suicide Awareness and Prevention

Self-harm and Suicide Awareness and Prevention

Level 2 Certificate

Learning Disabilities

Principles of Working with Individuals with Learning Disabilities

Level 2 Certificate

Children and Young People’s Mental Health

Understanding Children and Young People’s Mental Health

Level 2 Certificate

Equality and Diversity

Equality and Diversity

Level 2 Certificate

Dementia Care

Principles of Dementia Care

Level 2 Certificate

Safe Handling of Medication

Understanding the Safe Handling of Medication in Health and Social Care

Level 2 Certificate

END OF LIFE CARE LEVEL 3

Principles of End of Life Care

NEW - Level 3 Certificate

Common Health Conditions

Common Health Conditions

Level 2 Certificate

Diabetes

Understanding the Care and Management of Diabetes

Level 2 Certificate

Cleaning Principles

Cleaning Knowledge and Skills

Level 2 Certificate

Information, Advice or Guidance

Information, Advice or Guidance

Level 2 Certificate

Care Planning

Principles of Care Planning

Level 2 Certificate

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