Eligibility Criteria Aged 19 or over as of 31/8/22 Living in Scotland Have lived in the UK/EU/EEA for at least 3 years* Not completed any part of the course before *EEA nationals will need to have obtained either pre settlement or settled status and provide evidence of this.

Your Course to #MakeChange

Business Administration
- Level 2 Qualification

Gain the skills needed to provide high-quality business support

This qualification provides you with the knowledge that is required to work in a range of environments in a business administration role.

Fully-funded by HM Government. Qualifications accredited by TQUK.

Course detail

Free online course

The free course is fully-funded by HM Government.

No fee, no card details and no trial periods.

Certificate included

The certificate is a record of achievement and your reward for completing a nationally recognised qualification.

6 week course

The free online course takes on average 6 weeks to complete.

This is based on 4-5 hours of weekly study.

100% online

The free course is 100% online.

Course features

Flexible learning

Learn from the security of your home, office or wherever you feel comfortable.

No exams

You will complete assessment questions based on the skills and knowledge you have gained from the manageable course units.

Expert support

A tutor will be allocated who will support you throughout the free course and provide valuable feedback against your assessments.

CPD

Our free training is centred around continued professional development.

Join thousands of learners in growing both professionally and personally.

About this free online course

In this level 2 business administration course you will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply your new knowledge in a variety of industries and job roles.

This qualification aims to provide you with the underpinning knowledge that is required by employees to work in a range of different environments in a business administration role.

Gain the lifelong skills and knowledge you need to provide high-quality support…

in the lives of others...

This free course is brilliant for career progression and can open doors to many personal and professional opportunities.

In 2021, there were approximately 2.9 thousand people employed by businesses in the administration and support sector in the United Kingdom.

Changing lives for the better...

Develop

Feel confident supporting individuals in a range of business environments

Open doors

Upgrade your CV and open doors to rewarding new careers

Create

Create a sense of belonging and purpose in your personal and professional lives

Fast-track your online enrolment

**Our all-new online process** means you can access the award-winning e-learning platform faster, and more securely than ever before.

Join thousands of happy learners...

About your certificate

Receive an accredited certificate – your certificate is a record of achievement and your reward for completing the nationally recognised qualification.

HM government funding

We connect you with training providers that use the UK Government’s Adult Education Budget to fund this free online course.

Eligibility checker

Eligibility Criteria

Aged 19 or over as of 31/8/22
Living in Scotland
Have lived in the UK/EU/EEA for at least 3 years*
Not completed any part of the course before

*EEA nationals will need to have obtained either pre settlement or settled status and provide evidence of this.

Your free course is split into manageable units

Principles of providing administrative services

This unit aims to provide learners with an understanding of how to develop customer relationships by taking into account their wants and needs.

Learners will be able to identify organisations’ responses to customer relationships and the principles of customer-relationship management.

Business document production and information management

This unit aims to provide learners with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Understand communication in a business environment

Understand communication in a business environment
The aim of this unit is to provide learners with an understanding of the requirements of written and verbal business communication.

Learners will be able to identify appropriate body language and tone of voice when communicating verbally.

Understand employer organisations

This unit ensures learners understand organisational structures and the differences between private, public and voluntary sectors.

Learners will be able to describe the internal and external influences on organisations and why change in the business environment is important.

Develop working relationships with colleagues

The aim of this unit is to provide learners with an understanding of the principles of effective team working.

Learners will be able to identify what is expected of a buddy and techniques for providing feedback.

Optional units

Optional units include; Principles of Team Leading, Digital Marketing, Social Media, Customer Relationships, Equality and Diversity, Customer Service, and Human Resources.

Excellent

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3 simple steps to enrolment

Step 1

Create an account with us via the short form below

On submission, you will be directed to your secure application form…

Step 2

Complete your funded course application form

Select Continue without an account to start your application.

On submission, you will be taken to your Skills Network user area…

Within 24 hours you will get an email/call to start the course.

Step 3

Complete Unit 1 to secure your place

On completion, you will be fully enrolled and can complete your free course…

Step 1 - Create an account

FAQs

Is business admin training free?

If you meet the eligibility criteria then YES!

We connect you with learning providers that use government funding, in the form of the Education & Skills Funding Agency (ESFA) and the Adult Educational Budget (AEB).

Is business admin a qualification?

Business Administration is a level 2 qualification.

The qualification is accredited by TQUK and regulated by Ofqual.

Is the qualification recognised by employers?

All of our courses are accredited by UK government-recognised awarding bodies. These include NCFE CACHE and TQUK, with whom we work closely to ensure our existing courses, and all new ones, meet approved standards of excellence and are certified as such. NCFE CACHE and TQUK are national awarding organisations that design, develops and certifies nationally recognised qualifications and awards.

All qualifications are regulated by Ofqual and are the perfect way to boost any CV.